November
General updates
WhatsApp Business: new
connection
Connecting WhatsApp Business is a long process. Now it's easier: you no longer need to interact with Pact to connect your channel. The only exception is if you need to use your own Pact account.
After clicking "Add Channel" and selecting WhatsApp Business, the system will prompt you to log in to your 360 dialog account:
Then all you have to do is come up with a name for the channel and click the "Create" button:
Note! The new function can be enabled on request. If you want to activate it, write to us at support@usedesk.com.