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    • support@usedesk.com
    • Channels
    • Tickets
    • Settings and agents
    • Automation
    • Reports
    • Integration and API
    • Mobile app
    • Updates
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Categories

  • Triggers chevron_right
    • List of triggers
    • Triggers creation
    • List of conditions and actions in the triggers
    • Manual starting triggers
    • Examples of useful triggers
    • Creating a coherent chain of triggers
    • Advanced trigger features (regexp)
    • Distribution of requests in chats and tickets
    • Setting of notifications in Telegram
    • Setting of notifications in Slack
    • Often mistakes in triggers
  • Macroses chevron_right
    • List of macroses
    • Macroses creation
    • Using macroses

Triggers

  • List of triggers
  • Triggers creation
  • List of conditions and actions in the triggers
  • Manual starting triggers
  • Examples of useful triggers
  • Creating a coherent chain of triggers
  • Advanced trigger features (regexp)
  • Distribution of requests in chats and tickets
  • Setting of notifications in Telegram
  • Setting of notifications in Slack
  • Often mistakes in triggers
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