Auto-forwarding from Yandex
Save the e-mail channel in the Usedesk and proceed to the steps for setting up the mailbox:
1. Open your mailbox on yandex.ru (or log in). In the upper right corner, click on the gear ⟶ «All settings».
2. Select the «Rules for processing emails» section.
3. Click «Create filter».
4. Select the condition «All messages excluding spam» — action «Forward to» and paste the address copied from the UseDesk.
5. Click «Create filter».
6. Open in the UseDesk section «Tickets» — confirmation letter of registration — confirm registration.