Connecting Google mail
In this method, you connect Usedesk directly to your mailbox. Every 5–7 minutes, the robot will check all unread emails in the Inbox folder and upload them to Usedesk. Outgoing emails are also sent by your mail server. Usedesk will not receive the email if you read it in the mail client — only unread emails will get into the system.
1. Go to the «Channels» section in Usedesk and click «Add Channel».
3. Come up with a name for the channel — for example, "Gmail" or "Email".
4. In the "Set connection types" section, select the Gmail connection type for incoming and outgoing connections. In the "E-mail" fields, specify your gmail address.
5. Click "Save".
6. Next, the system will open the Google page. Select the account with the previously specified email address.
7. Click "Continue".
8. Check the "Select all" checkbox.
9. Scroll down the page and click "Continue".
The channel is connected!