Ticket card. What's inside?

The ticket card contains all information about the request (assignee, status, event feed: correspondence/calls/service comments), tags, custom fields, reminders, client card, etc. For convenient work, the ticket card can be divided into three blocks:

1. Upper block (above the line) - allows you to work with ticket parameters:

2. Central block (under the line) - contains necessary information about the request, namely:

3. Right block - consists of client information and external connections:

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