Usedesk
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support@usedesk.com
Channels
Tickets
Settings and agents
Automation
Reports
Integration and API
Updates
Technical work and failures
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Categories
Teamwork
Company settings
Custom fields
Knowledge Base
Popular articles
How to add company information and set company business hours
Two-factor authentication
CSI (customer satisfaction index)
Blocks
Visual design of knowledge base
Field type: nested list
Agent groups
How to invite agents to Usedesk
The Activity Feed
List of agents