Botmother Bots
Service Botmother allows you to create bots to work in various messengers and personal correspondence in social networks: Telegram, VK, Facebook, Viber, Odnoklassniki. All these channels can be connected to Usedesk, and with Botmother we have direct integration.
Do you already have a bot in Botmother for some channel that you want to connect to Usedesk? Then write to our support team at support@usedesk.com so that we can connect the component to integrate Usedesk with Botmother. Be sure to include a login from your Botmother account.
Your account can also be adapted for integration with Usedesk by the Botmother Support team. As soon as you are notified that everything is ready, write to us to check your connection.
If an error occurs while sending a message, the system will display a notification «Failed to send a message. Please e-mail us at support@usedesk.com» in the upper right corner.
An error will only be visible when sending from the ticket interface.
Our support will advise you what to do.